Certified Professional in Talent Development (CPTD) 2026 – 400 Free Practice Questions to Pass the Exam

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What aspect of knowledge management improves employee morale?

Increased meetings and communication

Valuable employees having access to essential knowledge

The aspect of knowledge management that significantly improves employee morale is the access valuable employees have to essential knowledge. When employees have the resources and information they need to perform their jobs effectively, it instills confidence in their abilities and fosters a sense of competence. Access to essential knowledge enables employees to make informed decisions, leads to better job performance, and ultimately boosts their satisfaction and engagement at work.

Furthermore, empowering employees with knowledge enhances their sense of belonging and value within the organization. It signifies that the organization trusts them and is committed to their professional development, which can positively impact workplace culture and collaboration.

Options like increased meetings and communication might lead to information overload or fatigue if not managed well, thus not directly contributing to morale. Rigorous performance evaluations can create stress and anxiety, as they may evoke fear of failure rather than motivate employees. Finally, the reduction of knowledge-sharing policies would hinder access to information, negatively affecting morale by isolating employees from valuable resources.

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Rigorous performance evaluations

Reduction of knowledge-sharing policies

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