Certified Professional in Talent Development (CPTD) 2026 – 400 Free Practice Questions to Pass the Exam

In Goleman's model of emotional intelligence, personal competencies refer to the skills and abilities that involve managing one's own emotions and behaviors. The correct answer is Empathy, as it is classified as a social competency rather than a personal one.

Empathy involves understanding and responding to the emotions of others, which situates it more within the realm of social awareness and relationship management. It plays a crucial role in how individuals interact with and relate to others, making it a key component of social intelligence.

On the other hand, self-awareness, self-regulation, and motivation are all personal competencies. Self-awareness relates to recognizing and understanding one's emotions, strengths, and weaknesses; self-regulation involves managing one's emotions and impulses effectively; and motivation represents the drive to achieve goals and pursue one's aspirations with a positive outlook. Each of these personal competencies helps individuals manage their personal feelings and reactions, enabling them to navigate their emotional landscapes effectively.